Service Implementation Specialist - CLX Communications


The Service Implementation team is responsible for onboarding and implementing the mobile messaging campaigns for Fortune 500 clients and partners.

Primary Responsibilities:

  • Responsible for the performance and coordination of all Operator Administration and Regulatory Compliance duties relating to the ordering, deployment and on-going usage of messaging services for US and Canadian clients
  • Communication with internal and external stakeholders to detail requirements, changes and service modification
  • Manage client/campaign certifications with wireless carriers to assure compliance and functionality with the CLX messaging platform utilizing proprietary systems and 3rd party tools

Key Requirements:

  • HS degree; Associates degree and/or equivalent IT work experience and training preferred
  • Strong verbal and written communication skills coupled with detail-orientation and proven ability to work well in a self-directed manner
  • Preference for 1 – 3 years of experience using PC-based applications in the telephony or IT services industry.
  • Basic knowledge or exposure to wireless carrier processing processes is preferred
  • Experiencing using web based CRM or Service Desk applications; or Atlassian Service Desk/JIRA experience is a strong plus
  • Willingness and flexibility to support business needs outside normal work hours

CLX believes in attracting top talent so we offer top notch benefits:

  • Employee Benefits and 401K with access to a financial advisor
  • Monthly lunches and breakfasts for employees in the office
  • Fun events brought by the CLX Fun Committee
  • Volunteer opportunities to make a difference in our community.
  • Wellness program

To apply for this position, please click here.

CLX Communications is an equal opportunity employer: M/F/D/V


Active since:  05/02/2018

Location:  Atlanta

Educational level:  Vocational / Diploma / Associates degree

Hours:  0

Job category:  IT - Services & support


Employment type: