Back to FAQs

Messaging Basics

Why would I use text to speech?

Delivering messages using text-to-speech enables you to send important messages to customers without depending on SMS.

Text to speech is ideal for a variety of applications and environments:

  • Customer Support – achieve higher response rates when it comes to customer feedback
  • Emergency Notifications – reach users with time sensitive alerts and emergency notifications
  • Personalization – reach users with visual impairment or varying literacy levels for an improved UX
  • Global Communication – support for 16+ languages with the inclusion of select regional dialects

For more information on text to speech, take a look at the Sinch website here: