Glossary

Cut through today’s cloud communications jargon with our glossary of terms.



#

  • 3GPP

    A group of telecom organizations formed to define the standards for 3...

    Read more

A

  • A2P SMS

    A2P is an acronym which stands for Application-to-Person SMS. It is a...

    Read more
  • Account

    The term Account refers to your business account with CLX. To access...

    Read more
  • ACD

    Automatic Call Distributor (ACD) is a system to handle large inbound ...

    Read more
  • ACE

    Answered Call Event (ACE) is when a call is answered. Back to Glossar...

    Read more
  • Aggregator

    An SMS aggregator is a company that makes sending a mobile message (S...

    Read more
  • API

    An API (Application Programmable Interface) is how two machines or sy...

    Read more
  • APN

    An Access Point Name (APN) is used for mobile devices to establish a ...

    Read more
  • ASR

    Answer Seizure Ratio (ASR) is the percentage of answered telephone ca...

    Read more
  • Atlas

    Atlas was launched in February 2016 as the next-generation infrastruc...

    Read more

B

  • Binary SMS

    In order to send SMS messages containing ringtones, wallpapers, WAP p...

    Read more
  • Bind

    A bind in the specific case of connecting to CLX via SMPP is a singl...

    Read more
  • BLE

    Bluetooth Low Energy (BLE) is a low power variant of classic Bluetoot...

    Read more
  • Bulk SMS

    Bulk SMS is a term used to describe a company sending a large amount ...

    Read more

C

  • CDMA

    Code Division Multiple Access (CDMA) describes a communication channe...

    Read more
  • CDR

    A Call Detail Record (CDR) is the data record produced by a telephone...

    Read more
  • CIMD2

    Computer Interface Message Distribution (Nokia) CIMD2 Computer Inter...

    Read more
  • CODEC

    A Coder / Decoder (CODEC) is a device or computer program for encodin...

    Read more
  • Common Short Code Administration (CSCA)

    An organization designated by CTIA to administer Short Codes in the U...

    Read more
  • Concatenated SMS

    Example UDH’s of a 3 part Concatenated SMS: 0003010301 0003010302 0...

    Read more
  • Country Code

    A country code is part of a comprehensive numbering plan, E.164, esta...

    Read more
  • Coverage

    Coverage is a term CLX uses to describe where (what countries and re...

    Read more
  • CPaaS

    Communications Platform as a Service (CPaaS) is a cloud based platfor...

    Read more
  • CTIA

    The Cellular Telecommunications & Internet Association, is an in...

    Read more

D

  • Data Call

    A Data Call is a phone call over the internet, also known as VoIP. Ba...

    Read more
  • Data Coding Scheme

    Back to Glossary. ...

    Read more
  • Delivery Receipt Error Codes

    If an SMS message is not delivered (even after the SMSC retry cycle i...

    Read more
  • Delivery Receipts

    When sending an SMS message, most mobile operators will return a noti...

    Read more
  • Destination Number

    The destination number of an SMS is the phone number of the recipient...

    Read more
  • Destination Operator

    The destination operator is the operator to which the subscriber’s ...

    Read more
  • DiCE

    Disconnected Call Event (DiCE) in when a call is disconnected. Back t...

    Read more
  • DID

    Direct Inward Dialling (DID) is a service provided by a local phone c...

    Read more
  • Direct Connections

    A direct connection is a valid and authenticated connection to the SM...

    Read more

E

  • End Users

    End Users usually refers to the recipient of an SMS message in the co...

    Read more
  • eUICC

    Embedded Universal Integrated Circuit Card (eUICC) is a GSMA standar...

    Read more

F

  • Free to End User

    In most countries, receiving an SMS message is free to the end user. ...

    Read more

G

  • GGSN

    The Gateway GPRS Support Node (GGSN) is responsible for interworking ...

    Read more
  • GPRS

    GPRS stands for ‘General Support Packet Radio Service’ and is a M...

    Read more
  • Grey Route

    A grey route is a route used for sending SMS and where the destinatio...

    Read more
  • GSM

    GSM is a digital mobile telephony system with widespread use in Europ...

    Read more
  • GSM Encoding

    According to the GSM specification, a standard SMS message can contai...

    Read more

H

  • HaLow

    Variant of the WiFi standard providing extended range for low power c...

    Read more
  • Home Location Register

    The ‘Home Location Register’ or HLR is a central database contain...

    Read more
  • Home Network

    A Home Network is the network to which a subscriber has contracted wi...

    Read more
  • Home Routing

    SMS Home Routing is a change made to the original GSM specification. ...

    Read more
  • Hop

    For every entity (and associated store and forward machine) a messag...

    Read more
  • HTTP

    Hyper Text Transfer Protocol (HTTP) is the foundation of data communi...

    Read more
  • Hub

    An SMS Hub usually implies P2P messaging, and is used by Mobile Opera...

    Read more

I

  • ICE

    Incoming Call Event (ICE) is when a call is placed / made. Back to Gl...

    Read more
  • IEE 802.15.4

    IEEE 802.15.4 is a technical standard which defines the operation of...

    Read more
  • IMSI

    An International Mobile Subscriber Identity (IMSI) is used to identif...

    Read more
  • International Mobile Subscriber Identity

    An International Mobile Subscriber Identity, or IMSI, is a unique num...

    Read more
  • IoT

    The Internet of Things (IoT) is the networking of devices (phones, ta...

    Read more
  • IPv6

    Internet Protocol version 6 (IPv6) is the version of the internet pro...

    Read more
  • ISO-8859-1

    ISO-8859-1 is the default 8-bit encoding used in most ASCII and HTML ...

    Read more
  • IVR

    Interactive Voice Response (IVR) allows customers to interact with a ...

    Read more

L

  • Latency

    SMS Latency is loosely defined as the amount of time it takes from w...

    Read more
  • Least Cost Routing

    When a message is submitted to an aggregator, the aggregator will det...

    Read more
  • LiFi

    Light Fidelity (LiFi) is a wireless communication technology similar ...

    Read more
  • Long Codes

    Long Codes are also known as long numbers and are full mobile telepho...

    Read more
  • Long Messages

    See Concatenated SMS. Back to Glossary. ...

    Read more
  • LPWAN

    Low Power Wide Area Network (LPWAN) are wireless networks designed to...

    Read more
  • LR-WPAN

    Low-Rate Wireless Personal Area Network (LR-WPAN) is a computer netwo...

    Read more
  • LTE Advanced

    High speed communication specification for mobile networks. Provides ...

    Read more
  • LTE-M

    Long Term Evolution – Category M1 (LTE-M) is a 3GPP standard to...

    Read more

M

  • MMS

    MMS is the acronym for Multimedia Message Service; it is an extension...

    Read more
  • MNP (Mobile Number Portability)

    Mobile Number Portability is an inter-operator process (usually impo...

    Read more
  • MO Message

    An SMS sent from a mobile handset to an application is referred to as...

    Read more
  • MO SMS

    Mobile Originated Short Message Service (MO SMS) is a text message th...

    Read more
  • Mobile Marketing Association

    The Mobile Marketing Association (MMA) is a trade association and pr...

    Read more
  • Mobile Network Operator (MNO)

    A mobile network operator is typically a company that provides people...

    Read more
  • Mobile Number (MSISDN)

    MSISDN (Mobile Subscriber Integrated Services Digital Network number)...

    Read more
  • MoCA

    Multimedia over Coax Alliance (MoCA) is a specification enabling whol...

    Read more
  • MT Message

    An SMS message sent from an application to a handset is referred to a...

    Read more
  • Multi-IMSI

    CLX IoT SIM cards can hold several International Mobile Subscriber Id...

    Read more
  • mVoIP

    Mobile Voice over Internet Protocol (mVoIP) is when you talk over an ...

    Read more

N

  • NAT

    Network Address Translation (NAT) is a method of remapping one IP add...

    Read more
  • NB-IoT

    Narrow Band – Internet of Things (NB-IoT) is a radio technology...

    Read more
  • NFC

    Near Field Communication (NFC) is a communication protocol enabling t...

    Read more
  • NPI

    Back to Glossary. ...

    Read more

O

  • On-Net

    On-Net is a term used to describe a message delivered by the Home Ne...

    Read more
  • One-Hop

    As in the context of the definition of a Hop, a one-hop connection is...

    Read more
  • Originator (Sender ID)

    Back to Glossary. ...

    Read more
  • OTA SMS

    An Over the Air (OTA) SMS is an SMS message that is frequently used b...

    Read more
  • OTT

    Over the Top (OTT) messages are messages that flow through the data n...

    Read more

P

  • P2A SMS

    P2A SMS stands for Person to Application SMS, and usually implies MO ...

    Read more
  • P2P SMS

    P2P SMS stands for Person to Person SMS, or sometimes Peer to Peer SM...

    Read more
  • PLC

    Power Line Communication (PLC) is a communication technology using el...

    Read more
  • Prefix Operator

    Each subscriber has a mobile telephone number, and in many countries ...

    Read more
  • Price Elasticity

    Price Elasticity of Supply and Demand (as defined here) is believed t...

    Read more
  • Product

    CLX Communications regards a product as a service and vice versa. Fo...

    Read more
  • PSTN

    Public Switched Telephone Network (PSTN) is the world’s collect...

    Read more

R

  • Reach

    Reach is a term commonly used in the SMS ecosystem to describe the de...

    Read more
  • REST

    Representational State Transfer (REST) is an architectural style for ...

    Read more
  • Retry Schedule

    When an SMS message is sent to a recipient, it is expected it will be...

    Read more
  • RFID

    Radio Frequency Identification (RFID) is a technology using electroma...

    Read more
  • Roaming

    When a subscriber travels outside his or her home operator service ar...

    Read more
  • Routing Class

    A routing class is a term that has been coined by CLX Communications...

    Read more
  • RTC

    Real Time Communication (RTC) is live, instant communication with min...

    Read more
  • RTP

    Real Time Protocol (RTP) is a network protocol for delivering audio a...

    Read more

S

  • SDK

    Software Development Kit (SDK) is a set of software development tools...

    Read more
  • Short Codes

    Short Codes are network specific access codes used for sending and r...

    Read more
  • SIM

    Subscriber Identity Module (SIM) is a removable smart card for mobile...

    Read more
  • SIM Applet

    An application on the SIM card that holds business logic relevant for...

    Read more
  • SIM Form Factor

    Describes the physical format of a SIM card. All common SIM form fact...

    Read more
  • SIM-OTA

    A Subscriber Identity Module – Over The Air (SIM-OTA) is used t...

    Read more
  • SIP

    Session Initiation Protocol (SIP) is a signalling protocol used for i...

    Read more
  • SIP Trunk

    A Session Initiation Protocol (SIP) Trunk or SIP Trunking is a way of...

    Read more
  • Smart Messaging

    Smart Messaging is Nokia’s design to allow content such as ringtone...

    Read more
  • SMPP

    SMPP is an open message transfer protocol that enables users to inter...

    Read more
  • SMS

    SMS is the acronym for Short Message Service, and is more commonly re...

    Read more
  • SMS-MO

    A Short Message Service – Mobile Originating (SMS-MO) is an SMS...

    Read more
  • SMS-MT

    A Short Message Service – Mobile Terminating (SMS-MT) is an SMS...

    Read more
  • SMSC

    SMSC stands for Short Message Service Center. It is a server connecte...

    Read more
  • SS7 Network

    The majority of the world’s mobile networks communicate with each o...

    Read more
  • SVAML

    Sinch Voice Application Markup Language (SVAML) is a command language...

    Read more

T

  • TDMA

    Time Division Multiple Access (TDMA) is a channel access method for G...

    Read more
  • Terminating Operator

    The terminating operator is an expression used to explain which Mobil...

    Read more
  • Text to Voice

    Text to Voice is a product some aggregators (including CLX) offer, wh...

    Read more
  • Thread

    Network protocol based on the IEEE 802.15.4 standard, similar to Zigb...

    Read more
  • Throttle

    Closely related to Throughput, Throttle is a technique a server will ...

    Read more
  • Throughput

    Throughput is a term used to describe how many messages can be sent p...

    Read more
  • TLS

    Transport Layer Security (TLS) is a network security protocol. Back t...

    Read more
  • Toll Free Numbers

    Toll Free Numbers are an allowed Sender ID in the USA that can be use...

    Read more
  • TON (Type of Number)

    Back to Glossary. ...

    Read more

U

  • UCP-EMI

    UCP-EMI is short for (Universal Computer Protocol/External Machine In...

    Read more
  • UDP

    User Datagram Protocol (UDP) enables computers to send messages, or d...

    Read more
  • UI

    A User Interface (UI) is what is used by people to interact with comp...

    Read more
  • UMTS

    Universal Mobile Telecommunications System (UMTS) is one of the third...

    Read more
  • Unicode (UCS2)

    Back to Glossary. ...

    Read more
  • User Data Header (UDH)

    Note that if these 2 Information Elements could be on their own in a ...

    Read more
  • Username

    A username is a CLX Communications term to define a distinct service ...

    Read more
  • USSD

    USSD stands for Unstructured Supplementary Service Data and is a GSM...

    Read more
  • UX

    User Experience (UX) describes all elements of a customers interactio...

    Read more

V

  • Validity Period

    This is an optional value that can be set on a per message basis to c...

    Read more
  • Visitor Location Register (VLR)

    Visitor Location Register (VLR) is a database which stores informatio...

    Read more
  • VoIP

    Voice over Internet Protocol (VoIP) is a technology used for the deli...

    Read more
  • VSAT

    Very Small Aperture Terminal (VSAT) is a satellite communication tech...

    Read more

W

  • WebRTC

    Web Real Time Communications (WebRTC) is an open-source project that ...

    Read more

Z

  • Z-Wave

    Communication protocol providing short range, low latency data transf...

    Read more
  • Zero-Hop

    As the name suggests, in the context of the number of Hops a message ...

    Read more
  • Zigbee

    Communication protocol for personal area networking. Back to Glossary...

    Read more