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Enterprises embracing Video Calling to drive customer service innovation, finds new research from Sinch

Press Release

3rd July 2018

Enterprises embracing Video Calling to drive customer service innovation, finds new research from Sinch

3rd July 2018, San Francisco and Stockholm: Brands and businesses are increasingly integrating Video Calling functionality into their applications to help improve customer service, reduce costs, and acquire new customers – finds new research released today by Sinch, part of global CPaaS provider CLX Communications AB (publ) (XSTO: CLX).

Sinch’s Video Calling Survey, conducted in late 2017 in partnership with One Poll, canvassed 1,250 enterprises and 5,000 consumers across the UK, France, Germany, Australia and North America. The purpose of the survey was to shed light on both enterprise and consumer experiences and perceptions of the use of Video Calling.

The Survey found that 24% of businesses now use Video Calling often to engage with their customers, while 21%…

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CLX Ranked Best Messaging Vendor in North America

Press Release

20th June 2018

CLX Ranked Best Messaging Vendor in North America

20th June 2018, Stockholm: CLX Communications AB (XSTO: CLX), the leading global CPaaS provider has received a Tier One rating and ranked as the number one A2P SMS Messaging Vendor in North America, in the A2P SMS Messaging Vendor Performance Report 2018, published this week by the Roaming Consulting Company (ROCCO).

The report ranks the industry’s leading A2P SMS Messaging Vendors, based on scores and feedback provided by over three hundred global mobile network operators (MNOs). Each vendor is ranked in one of three tiers, with only those scoring higher than four out of five in every category receiving a Tier One rating.

For the North America region, CLX received an overall score of 4.55 out of…

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CLX Announce IoT Connectivity Partnership with Advent Controls

Press Release

18th June 2018

CLX Announce IoT Connectivity Partnership with Advent Controls

Stockholm, Sweden, 18th June 2018: Global CPaaS provider CLX Communications AB (publ) (XSTO:CLX) has today announced their partnership with Advent Controls.

This partnership demonstrates how the CLX IoT Connectivity solution can be implemented in the fire and security industry to bring reliable, cost-effective and ‘always connected’ alarm and detection systems without depending on expensive fixed lines or un-reliable pre-pay consumer SIM cards.

CLX has been working with Advent Controls, a UK based GSM security equipment manufacturer, since January 2018. Advent uses the CLX IoT SIM to add cellular connectivity to their GSM Dialler and Intercom solutions, aiming to ‘future proof’ their installations as PSTN and ISDN networks continue to be phased out in favor of cellular-based solutions which can…

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CLX Communications Launches Guide to GDPR & Enterprise Messaging

News

3rd May 2018

CLX Communications Launches Guide to GDPR & Enterprise Messaging

Today CLX announced the launch of its comprehensive guide to GDPR and enterprise messaging. With less than one month to go until GDPR becomes mandatory for every business that uses, processes or stores personal data, the guide takes a detailed look at enterprise messaging, and the impacts of the GDPR regulation, providing a concise ‘need-to-know’ guide for all in the industry.

Designed to help businesses using A2P SMS messaging navigate the new and far-reaching regulation, the guide provides explanation and practical advice on key areas:

  • GDPR defined roles – where companies in the messaging eco-system fit as a Data Processor, Controller or Sub-Processor
  • What qualifies as personal data within enterprise messaging, including message content, as well as addressing data such…
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CLX Acquires Vehicle, a Personalized Mobile Video Technology Company, to strengthen its product offering

Press Release

5th April 2018

CLX Acquires Vehicle, a Personalized Mobile Video Technology Company, to strengthen its product offering

4th April 2018 – Stockholm, Sweden – CLX Communications AB (publ.) – XSTO:CLX

CLX Communications AB (publ.) (“CLX”) – a leading global CPaaS (Communication Platform as a Service) provider, has entered into a definitive agreement to acquire the personalized video and rich media messaging technology company Vehicle Agency LLC (”Vehicle”) for a cash consideration of USD 8 million on a cash and debt-free basis.

Vehicle’s dynamic video messaging platform enables enterprises to make more meaningful and personal one-to-one connections with their customers, directly on their mobile phones. From dynamic text and images to personalized videos, where all aspects of the audio and visual tracks can be tied to individual customer attributes, Vehicle delivers highly targeted communications to each unique consumer.

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